About Us

We are Hasip and Thomas, the duo behind Blissful Moments.

Tom loves tinkering and creating things around the house, but when he isn't tinkering, he enjoys relaxing in the bath with a burning wax melt.

Tom and I both have a passion for wax melts. So, for his birthday, I gifted him a small wax melt making kit, and together we created a range of fragrances, including Black Cherry, Fairy Dust, Black Raspberry & Peppercorn, and Coffee Mocha. Our friends and family loved our wax melts so much that they started gifting them to their own loved ones, and before we knew it, Blissful Moments was born.

Blissful Moments is a small business located in Hull, specializing in unique wax melt fragrances. All of our wax melts are hand-poured by us in small batches in our kitchen. We believe that hand-pouring in small batches allows us to carefully monitor, control, and maintain the high-quality standards we are known for.

Our mission at Blissful Moments is simple: we want to help you capture, create, and relive those amazing memories. Each and every fragrance we release is hand-picked and thoroughly tested to ensure only the best scents are included in our range.

We also believe that wax melts and home fragrances shouldn't harm the planet. That's why we source and use eco-friendly soy wax and package our home fragrances in a variety of recyclable and biodegradable materials.

We love sharing our wax melt and home fragrance journey with you daily through our Facebook and Instagram accounts. You can see what we're up to, get a behind-the-scenes look, and share how your love and support are helping us grow.

Klarna FAQs

How does Pay later in 30 days work?

Pay in 30 days is a credit product which lets you pay any time within 30 days of your purchase interest-free. You can make this payment using a credit or debit card on the Klarna app or logging into www.klarna/com/uk. Klarna will send you a confirmation email once your order is confirmed with full details. You can see both past and future payments using the Klarna app.

 Am I eligible for Pay in 30 days?

You need to be at least 18 years old and a UK resident to use Klarna’s credit products including Pay in 30 days. When you choose Klarna they will also check the information you provide and your financial situation.

How does Pay in 3 work?

Klarna’s Pay in 3 is a credit product that lets you spread the cost of your purchases over 3 equal interest-free payments. Klarna will take the payments from your debit or credit card directly so you don't have to worry about missing a payment. Klarna will take the first payment when you make the purchase, the second 30 days later and the final payment 60 days from your purchase date. You can see your past and future payments at any time using the Klarna app.

How do I make repayments to Klarna?

Klarna will take your Pay in 3 payments from the debit or credit card you shared when you made your purchase. Klarna will take the first payment when you make your purchase, the second payment after 30 days and the final payment 60 days from the day you made your purchase. You can see both past and future payments using the Klarna app.

Am I eligible for Pay in 3?

You need to be at least 18 years old and a UK resident to use Klarna’s credit products including Pay in 3. When you choose Klarna they will also check the information you provide and your financial situation.

What happens if I cancel or return my order?

As soon as Blissful Moments has confirmed with Klarna that your cancelation / return has been accepted, Klarna will cancel any future scheduled payments as well as refund any amounts due. You will see the return in the Klarna app immediately.

What happens if I don’t make a payment on time?

Pay in 3 is a credit product and you are required to make your scheduled payments to Klarna. Your payments are automatically withdrawn from your connected card or bank account according to the agreed payment schedule. Klarna will send you multiple friendly reminders before payment is due so you can make sure you’ve got enough money to pay. If payment fails, you may be charged a late fee, subject to our T&Cs.

How do I know Klarna has received my payment?

Klarna will notify you by email, SMS or push notification when a payment is due and when you have made or missed a payment. You can always check the status of your order and payments in the Klarna app or by logging in at www.klarna.com/uk.

I have canceled my order. How long will it take until I receive my refund?

As soon as the store has registered your cancelation or your return, the refund will normally be processed within 5 business days.

Refunds will be issued back to the debit or credit card which was originally used at checkout.

I still have questions regarding payment, how can I get in touch?

Visit Klarna app Klarna’sCustomer Service pagefor a full list of FAQs, live chat and telephone options.